Privacy Policy

This Privacy Policy (“Policy”) sets forth the terms and conditions governing the collection, processing, and protection of personal data by Demiurg Group LTD, a legal entity incorporated at 20 Wenlock Road, London, England, N1 7GU (hereinafter referred to as the “Controller”, “Company”, “we”, or “us”), in connection with the operation of the website https://dmurg.com (“Website”), in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation, “GDPR”).

1. Data Controller

The data controller responsible for the processing of your personal data is:

Registered office: 20 Wenlock Road, London, England, N1 7GU

Email: office@dmurg.com

Phone: +44 743 89 66 082

2. Categories of Data Collected

We may collect and process the following categories of personal data:

Full name (if provided);

Email address;

Phone number (if provided);

IP address, device type, browser information, and other technical data;

Behavioral and usage data collected via cookies, Google Analytics, Facebook Pixel, and similar technologies.

3. Legal Basis for Processing

We process your personal data under the following legal bases:

Your consent (Art. 6(1)(a) GDPR);

Necessity for the performance of a contract or in order to take steps at your request prior to entering into a contract (Art. 6(1)(b) GDPR);

Our legitimate interests (Art. 6(1)(f) GDPR), including analytics, service improvement, and secure site operation.

4. Purposes of Data Processing

Your personal data is processed solely for the following purposes:

Handling and responding to inquiries submitted via the Website;

Maintaining and improving the functionality and security of the Website;

Conducting user behavior analysis;

Conducting direct marketing, subject to your consent.

5. Data Retention Period

Contact data submitted through the Website will be retained for no longer than three (3) years from the date of last user interaction unless otherwise required by law. Behavioral and technical data collected via cookies and third-party services will be retained in accordance with the retention policies of the respective service providers (e.g., Google, Meta).

6. Data Disclosure and Third Parties

We do not disclose your personal data to third parties, except:

Where required by applicable law or government request;

Where necessary to fulfill our contractual obligations;

To authorized service providers (e.g., hosting, analytics) acting on our behalf under strict confidentiality obligations.

7. International Data Transfers

Your data may be transferred outside the European Economic Area (EEA), including to the United States. In such cases, we ensure that adequate safeguards are in place, including the use of Standard Contractual Clauses (SCCs) adopted by the European Commission under Article 46 GDPR.

8. Data Subject Rights

Under the GDPR, you have the following rights:

Right to access your personal data;

Right to rectification of inaccurate or incomplete data;

Right to erasure (“right to be forgotten”);

Right to restriction of processing;

Right to data portability;

Right to object to processing;

Right to withdraw consent at any time (where applicable);

Right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us at office@dmurg.com. We will respond within 30 calendar days.

9. Data Security

We implement appropriate technical and organizational measures to ensure the confidentiality, integrity, and availability of your personal data and to protect it against unauthorized access, alteration, disclosure, or destruction.

10. Changes to This Policy

We reserve the right to amend this Policy at any time. Updates will be posted on this page with a new effective date. We encourage you to review this Policy periodically.

11. Contact Information

For any questions or concerns regarding this Policy or your personal data, please contact:

Email: office@dmurg.com

Phone: +44 743 89 66 082\